More Comcast Woes
I’m frustrated. My Comcast commercial line has gone down AGAIN. This is the 4th time this year. The problem this time? The modem. I have told them this before and they always insist that the modem is fine. Well, it finally gave up the ghost and completely fizzled.
To Comcast’s credit the service tech was out here about 4 hours after I called them this morning, and he was a nice guy. That’s about where any kudos to Comcast stop. Seriously folks, I pay for a COMMERCIAL line for a reason: I expect HUGE uptime. I’ve decided that I will quite spending all of my coin on a on-again-off-again line and just get a regular ol’ residential line installed. It’s 1/4 the price and just as reliable.
The big problem today is that it’s not completely resolved. The tech finally finished his work here at 1:55 PST. Since they refuse to give me full admin access to the modems, they have to call an office to rebuild the static IP flash file. Guess where they are and when they close? If you guessed the East Coast and 5pm EST you win a prize. So the bottom line is that I have a dynamic IP right now and won’t be static until tomorrow sometime. Why does that matter? I’m glad you asked. Allow me to explain.
I have static IPs because I run name servers, email servers and web servers here. They really need static IPs. So I am essentially invisible to the world right now. If you send any mail to any of the domains I host (most importantly mattsingley.com) it won’t get to me because the world’s servers can’t find me. If you try to get to my blog by typing in www.mattsingley.com it won’t open because it’s invisible to the world right now. You can still get here by going to http://mattsingley.typepad.com though, as you have probably already figured out.
Bottom line: I’m switching to FiOS the moment I can, which at this point is unknown. The fiber is completely installed in my neighborhood, but Verizon won’t release service yet. Ugh. Telcos frustrate me.
