How Twitter Can Fix Direct Message Spam
Dear Twitter,
You have done an incredible job of responding to a massive influx of new users, especially over the last 8 months. With growth reaching 1400% month over month, the need to react and support quickly has been critical, and for the most part I would say you have done so better than just about anybody else has that has seen such rapid growth on their platforms. With the recent roll out of Twitter lists you have also added value to the community by providing a tool that people can use to pull some signal out of all of the noise. Many are finding the lists as the place to discover and follow new people. Thank you for all of your work.
A new phenomenon has bubbled up from the user community, and it’s something that I would like you to take quick and decisive action on. Phishing scams have torn through Twitter on an almost daily basis for the last several weeks, with unsuspecting users clicking links and turning over their credentials. The results have been painful to deal with…I’m receiving dozens, and sometimes hundreds,of direct messages from real people (not bots) every single day with messages like, “hey. do this iq quiz for me http://quiz6545.info” and “i found y0u http://videos.twitter.shjjiwe.com/?vpgdzxiaq”. This is phishing that is perpetuating too rapidly and it’s starting to ruin the communication platform for me. Here is what needs to happen to fix this…
Click to continue reading “How Twitter Can Fix Direct Message Spam”



