Facebook Changes Report to Flag
In a move that I hope is a signal that good things are ahead for Facebook page admins, Facebook has made a very subtle change to the way wall comments can be managed.
Spam is an ever-increasing problem on Facebook, particularly on Fan Pages with huge followings (I know, they’re not “fans” anymore, but everybody still calls them that). As a page administrator, our two options to this point have been to delete the message completely, or more to my liking, reporting the spammer/offender by clicking “report” and then briefly describing the problem. This would send a report to Facebook, and we had the option to request the offender be banded from the page. I usually picked this as the vermin were rarely first timers.
Today, when I took a glance over the pages we manage, I noticed that “report” was gone, replaced with “flag”. Naturally I had a lot of spammers on the page I was looking at, so I clicked “flag”, but was disappointed that I received an error message each time, telling me the action couldn’t be performed. I ended up just deleting the posts.
- Granular levels of control to manage spammers
- The ability to administrate a page without using my personal account (I like to try to keep work and personal life separate)
- A one-click look at the history of a user that writes on the wall. How many times have they interacted? What have they previously said? This will help me to understand if a more severe action like page-banning is appropriate
Hopefully the mystery of report-to-like will be solved soon. Are there any admin-side controls you would like to see put into place?0